Frequently Asked Questions

How are the volumes calculated?

The base volume of each trading pair is directly fetched from the exchanges’ API’s. These volumes are then converted into USD by multiplying them by the last reported USD price of the coin or token listed on CoinMarketCap. The sum of these USD volumes makes up the total exchange 24hr volume.

Why are the price and/or volume of some pairs listed as N/A?

When the price is listed as N/A, it means that this particular trading pair has a zero 24hr trading volume. Since price is based on the last trade, no price can be reported due to the lack of trades. When the volume is listed as N/A, which might occur when a user tries to convert the base volume into e.g. USD, it means that this particular coin is not yet listed on CoinMarketCap. As a result, we are unable to fetch its weighted-average dollar price for currency conversion. This also means that this trading pair is not included in the 24hr exchange volume calculation. If you notice a coin that has a N/A volume, but is currently listed on CMC, you can notify us by completing this form.

How did you define the exchange’s Area of Operations?

We consider an exchange to be operating Worldwide, when an English version of their website is available and if there are no restricted countries reported in their Terms and Conditions. This is subject to two exceptions, on the one hand, if the common countries are under an economic sanction, or on the other hand, if the countries have currently issued a ban on cryptocurrencies. A list of countries currently under an economic sanction issued by the EU, USA or UN can be found here. Countries that have currently issued a ban on cryptocurrencies are: Bangladesh, Bolivia, China, Ecuador, Kyrgyzstan and Nigeria. We do not report these countries as excluded separately, as most exchanges restrict access from these locations.

If an exchange reports certain countries as restricted which are not mentioned above, then we consider that exchange to be operating Worldwide excluding these other countries. If an exchange only allows customers from a particular country to sign-up, or if an exchange is only available in a specific foreign language, then we consider such an exchange to be active in the resident country only.

How do you define the Country of Origin?

The Country of Origin is defined as the provincial body whose laws define the exchange, and thus, does not relate the geographical location of the server. The provincial body can be found in the Terms and Conditions of the exchange. If multiple bodies exist, we report all of them.

Why do I get a warning when I try to select my country?

It is most likely that your country is currently under an economic sanction or a ban on virtual currencies is in effect. Most exchanges explicitly deny customers of such countries. Although some exchanges do not, we do not feel that we have enough information to determine whether such countries were omitted from the Terms and Conditions due to an error, or whether the exchange does in fact not serve customers from these countries. As a result, we have omitted these countries from the "Select your country"-filter entirely.

How did you classify the different fee schedules?

We classify fee schedules into three different systems: maker/taker, flat rate and buy/sell. Exchanges that report a maker/taker system, but where every fee is the same, are reclassified into an exchange using a flat rate system.

How do you report dynamic fee schedules based on trading volume?

We only report the lowest volume tier fees since those are the maximum fees that can be incurred on that particular exchange. In addition, we believe that for most people, only the lowest tier fees are relevant. We do, however provide a direct link to each exchange’s fee schedule for more detailed information.

Do you include futures and derivatives in your 24hr calculation?

No, at this moment we only support exchanges where actual coins are traded.

How do you define zero trading fee exchanges?

Only exchanges with absolutely zero trading fees are listed as zero trading fee exchanges. This does not mean that you will not incur deposit or withdrawal fees. This also means that an exchange with a maker fee of 0%, but a taker fee of 0.3% will not be reported.

What are the criteria for an exchange to be listed on Exchangify?

I would like to add an exchange to your website. How do I do this?

Please fill out this form in order to add an exchange. Please note that the above criteria have to be fulfilled.

I have a suggestion to improve your website. How do I let you know?

If you have found an error or you have a suggestion, please fill out this form to get in touch with us.