Frequently Asked Questions

I cannot find a specific cryptocurrency in the dropdown list. Why?

At this point in time we have opted to only take into account cryptocurrencies with market capitalizations higher than 1 000 000 USD. This allows Exchangify to run smoother and allows us to update the prices and volumes faster. We believe that 1 000 000 USD is a good cut-off point, as this makes sure that at least the top 500 cryptocurrencies are indexed.

How are the volumes calculated?

The base volume of each trading pair is directly fetched from the exchanges’ API’s. These volumes are then converted into USD by multiplying them by the last reported USD price of the coin or token listed on CoinMarketCap. The sum of these USD volumes makes up the total exchange 24hr volume.

Why are the price and/or volume of some pairs listed as N/A?

When the price or volume is listed as N/A, it means that this particular trading pair has a zero 24hr trading volume. Since price is based on the last trade, no price can be reported due to the lack of trades.

How did you define the exchange’s area of operations?

We consider an exchange to be operating worldwide, when an English version of their website is available and if there are no restricted countries reported in their Terms and Conditions. This is subject to two exceptions, on one hand, if the common countries are under an economic sanction, or on the other hand, if the countries have currently issued a ban on cryptocurrencies. A list of countries currently under an economic sanction issued by the EU, USA or UN can be found here. Countries that have currently issued a ban on cryptocurrencies are: Bangladesh, Bolivia, China, Ecuador, India, Kyrgyzstan and Nigeria. We do not report these countries as excluded separately, as most exchanges restrict access from these locations.

If an exchange reports certain countries as restricted which are not mentioned above, then we consider that exchange to be operating worldwide excluding these other countries. If an exchange only allows customers from a particular country to sign-up, or if an exchange is only available in a specific foreign language, then we consider such an exchange to be active in the resident country only.

How do you define the country of origin?

The country of origin is defined as the provincial body whose laws define the exchange, and thus, does not relate the geographical location of the server. The provincial body can be found in the Terms and Conditions of the exchange. If multiple bodies exist, we report all of them.

Why do I get a warning when I try to select my country?

It is most likely that your country is currently under an economic sanction or a ban on cryptocurrencies is in effect. Most exchanges explicitly deny customers of such countries. Although some exchanges do not, we do not feel that we have enough information to determine whether such countries were omitted from the Terms and Conditions due to an error, or whether the exchange does in fact not serve customers from these countries.

How did you classify the different fee schedules?

We classify fee schedules into four different systems: maker/taker, flat rate, buy/sell and fixed. Exchanges that report a maker/taker system, but where every fee is the same, are reclassified into an exchange using a flat rate system. A fixed fee system refers to a system where every trade, no matter how small or large, always incurs the same trading fee, e.g. X amount of BTC.

How do you report dynamic fee schedules based on trading volume?

We only report the lowest volume tier fees since those are the maximum fees that can be incurred on that particular exchange. In addition, we believe that for most people, only the lowest tier fees are relevant. We do, however provide a direct link to each exchange’s fee schedule for more detailed information.

Do you include futures and derivatives in your 24hr calculation?

No, at this moment we only support exchanges where actual coins are traded. Future plans include a seperate page for derivatives.

How do you define zero trading fee(s)?

This means that every exchange that supports at least a negative or a zero market maker fee for all of its pairs will be listed as a zero trading fee exchange. For example, Coinbase Pro with 0% market maker fees will be listed as a zero trading fee exchange as users have the ability to incur zero fees if they'd wish so.

What are the criteria for an exchange to be listed on Exchangify?

For a regular cryptocurrency exchange with an order book (such as Bitfinex, Binance, Coinbase Pro and ForkDelta):

For a P2P or direct cryptocurrency exchange (such as Bancor, Changelly, or LocalBitcoins):

I would like to add an exchange to your website. How do I do this?

Please fill in the request form here.

I want to talk to you about something else.

Please contact us at [email protected] or visit our Discord for a more informal chat.